{"id":413368,"date":"2023-03-13T14:23:37","date_gmt":"2023-03-13T13:23:37","guid":{"rendered":"https:\/\/www.padelmba.com\/?page_id=413368"},"modified":"2026-01-16T17:32:50","modified_gmt":"2026-01-16T16:32:50","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/www.padelmba.com\/en\/politica-privacidad\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"413368\" class=\"elementor elementor-413368\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-942b590 e-flex e-con-boxed e-con e-parent\" data-id=\"942b590\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7865b21 elementor-widget elementor-widget-html\" data-id=\"7865b21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link rel=\"stylesheet\" href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@500;600;700&display=swap\">\n\n<div style=\"max-width:960px;margin:0 auto;padding:28px;font-family:Montserrat,system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;color:#1a2433;line-height:1.65;\">\n\n  <div style=\"background:#f7f9fb;border:1px solid #e6e8ee;border-radius:14px;padding:24px 26px;\">\n    <h1 style=\"font-size:1.85rem;margin:0 0 8px;font-weight:700;\">Privacy Policy<\/h1>\n    <p style=\"margin:0 0 16px;color:#5b6b84;\">Last updated: <strong>16\/01\/2026<\/strong><\/p>\n    <p style=\"margin:0 0 18px;color:#5b6b84;\">This policy applies to <strong>padelmba.com<\/strong>, <strong>academy.padelmba.com<\/strong>, and customer service channels (mail, forms, WhatsApp and others) operated by <strong>PNPN SPORTSMBA, S.L.<\/strong> (\u201c<strong>PADELMBA<\/strong>\u201d). We process the data in accordance with the <strong>RGPD<\/strong>, the <strong>LOPDGDD<\/strong> and the <strong>LSSI<\/strong>.<\/p>\n\n    <!-- \u00cdndice -->\n    <nav style=\"background:#ffffff;border:1px solid #e6e8ee;border-radius:10px;padding:14px 16px;margin:0 0 22px;\">\n      <strong style=\"list-style-type: none !important; display:block;margin:0 0 8px;\">Index<\/strong>\n      <ul style=\"list-style-type:none;margin:0;padding-left:20px;\">\n        <li><a href=\"#responsable\" style=\"color:#007591;text-decoration:none;\">1. Responsible, delegate and contact<\/a><\/li>\n        <li><a href=\"#origen\" style=\"color:#007591;text-decoration:none;\">2. Origin and categories of data<\/a><\/li>\n        <li><a href=\"#finalidades\" style=\"color:#007591;text-decoration:none;\">3. Purposes, legal basis and details<\/a><\/li>\n        <li><a href=\"#perfilado\" style=\"color:#007591;text-decoration:none;\">4. Profiling and automated decisions<\/a><\/li>\n        <li><a href=\"#cesiones\" style=\"color:#007591;text-decoration:none;\">5. Transfers to third parties and suppliers<\/a><\/li>\n        <li><a href=\"#transferencias\" style=\"color:#007591;text-decoration:none;\">6. International Transfers<\/a><\/li>\n        <li><a href=\"#conservacion\" style=\"color:#007591;text-decoration:none;\">7. Conservation periods<\/a><\/li>\n        <li><a href=\"#comerciales\" style=\"color:#007591;text-decoration:none;\">8. Commercial communications<\/a><\/li>\n        <li><a href=\"#menores\" style=\"color:#007591;text-decoration:none;\">9. Minors and parental control<\/a><\/li>\n        <li><a href=\"#seguridad\" style=\"color:#007591;text-decoration:none;\">10. Security and breaches<\/a><\/li>\n        <li><a href=\"#derechos\" style=\"color:#007591;text-decoration:none;\">11. Rights of individuals<\/a><\/li>\n        <li><a href=\"#cookies\" style=\"color:#007591;text-decoration:none;\">12. Cookies and similar technologies<\/a><\/li>\n        <li><a href=\"#whatsapp\" style=\"color:#007591;text-decoration:none;\">13. WhatsApp and other channels<\/a><\/li>\n        <li><a href=\"#cambios\" style=\"color:#007591;text-decoration:none;\">14. Policy changes<\/a><\/li>\n      <\/ul>\n    <\/nav>\n\n    <!-- 1 -->\n    <section id=\"responsable\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">1. Responsible, delegate and contact<\/h2>\n      <p><strong>Responsible:<\/strong> PNPN SPORTSMBA, S.L. (PADELMBA) - CIF <strong>B-88558713<\/strong> - Address: <strong>Plaza del Comercio, 6 - 28729 Venturada (Madrid)<\/strong>.<\/p>\n      <p><strong>Privacy contact:<\/strong> <a href=\"mailto:rgpd@padelmba.com\" style=\"color:#007591;text-decoration:none;border-bottom:1px solid rgba(0,117,145,.25);\">rgpd@padelmba.com<\/a>. We process requests and exercise of rights from this address or by mail to the address indicated (Ref. \u201cData Protection\u201d).<\/p>\n      <p><strong>Data Protection Officer (if applicable):<\/strong> at present, their designation is not mandatory for our activity. Any questions can be directed to the privacy channel indicated.<\/p>\n    <\/section>\n\n    <!-- 2 -->\n    <section id=\"origen\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">2. Origin and categories of data<\/h2>\n      <p><strong>Origin:<\/strong> the data is obtained (i) directly from you when you create an account, purchase, write to us or attend events; (ii) generated by your use of the Academy (progress, ratings); and (iii) from third parties when necessary for the performance (e.g., certification platforms confirming your passing) or when you expressly submit it to us.<\/p>\n      <ul style=\"margin:.3rem 0 .6rem;padding-left:20px;\">\n        <li><strong>Identifiers:<\/strong> name, surname, identification document (only if required for invoicing\/certification), country, city.<\/li>\n        <li><strong>Contacts:<\/strong> email, telephone, communication preferences.<\/li>\n        <li><strong>Account and use:<\/strong> User IDs, passwords <em>hash<\/em>, accesses, progress, results, certificates issued.<\/li>\n        <li><strong>Transactions:<\/strong> product\/service, amounts, payment method (tokenized). <em>We do not store full card numbers<\/em>; They are managed by the certified gateway.<\/li>\n        <li><strong>Support:<\/strong> tickets, messages, voluntary recordings in online sessions.<\/li>\n        <li><strong>Technicians:<\/strong> IP, logs, device\/browser, session identifiers (see Cookies).<\/li>\n        <li><strong>Supporting documentation (optional):<\/strong> qualifications\/experience to access certain certifications.<\/li>\n      <\/ul>\n      <p>We do not request data from Art. 9 GDPR (health, ideology, etc.). If you exceptionally communicate any (e.g. allergies for campus), we will limit it to the stated purpose, with an appropriate basis and enhanced measures.<\/p>\n    <\/section>\n\n    <!-- 3 -->\n    <section id=\"finalidades\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">3. Purposes, legal basis and details<\/h2>\n      <div style=\"background:#ffffff;border:1px solid #e6e8ee;border-radius:10px;padding:12px 14px;\">\n        <ul style=\"margin:.3rem 0 .6rem;padding-left:20px;\">\n          <li><strong>Provision of the service and execution of the contract<\/strong>The following services are available: user registration, access to the Academy\/LMS, call management, issuance of diplomas\/certificates, customer service and support, shipping logistics if physical material is available. <em>Base:<\/em> art. 6.1.b RGPD.<\/li>\n          <li><strong>Administrative management and legal compliance<\/strong>Invoicing, accounting, taxation, consumption, fraud prevention. <em>Base:<\/em> art. 6.1.c RGPD (legal obligation) and, where appropriate, legitimate interest (6.1.f) weighted.<\/li>\n          <li><strong>Operational communications<\/strong>Service announcements, relevant changes in convocations, security incidents, academic reminders. <em>Base:<\/em> 6.1.b and 6.1.c.<\/li>\n          <li><strong>Commercial communications<\/strong> about PADELMBA's products\/services by electronic means: if you gave <em>consent<\/em> (6.1.a) or where there is a prior contractual relationship for similar products (art. 21.2 LSSI, legitimate interest 6.1.f). You may object at any time.<\/li>\n          <li><strong>Continuous improvement, statistics and analytics<\/strong> to understand the use of the website\/Academy, resolve errors and optimize content. Aggregated or pseudonymized data where possible. <em>Base:<\/em> legitimate interest 6.1.f (may object) or consent via cookie panel for non-essential analytics.<\/li>\n          <li><strong>Events, image and testimonials<\/strong> (e.g., photos\/classroom recordings): only with their <em>consent<\/em> (6.1.a), revocable without retroactive effect.<\/li>\n          <li><strong>Self-renewal of subscriptions<\/strong> (if you contract plans with renewal): secure storage of the payment method by the gateway and management of periodic charges; prior renewal notices when applicable. <em>Base:<\/em> 6.1.b and 6.1.f. You may cancel the renewal at any time with effect from the end of the period.<\/li>\n        <\/ul>\n      <\/div>\n    <\/section>\n\n    <!-- 4 -->\n    <section id=\"perfilado\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">4. Profiling and automated decisions<\/h2>\n      <p>We can perform <strong>basic segmentations<\/strong> (e.g., by contracted course, level, country or email interaction) to personalize communications or recommend content. We do not make decisions with legal effect or that significantly affect you based solely on automated processing. You can object to profiling for marketing purposes at any time by writing to <a href=\"mailto:rgpd@padelmba.com\" style=\"color:#007591;text-decoration:none;border-bottom:1px solid rgba(0,117,145,.25);\">rgpd@padelmba.com<\/a>.<\/p>\n    <\/section>\n\n    <!-- 5 -->\n    <section id=\"cesiones\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">5. Transfers to third parties and suppliers<\/h2>\n      <p>PADELMBA <strong>does not sell<\/strong> your data. It only communicates them when it is essential, legitimate and proportional to the purposes described:<\/p>\n      <ul style=\"margin:.3rem 0 .6rem;padding-left:20px;\">\n        <li><strong>Data processors<\/strong> (contracts art. 28 RGPD): hosting and cloud, email delivery, CRM, LMS\/Academy, support tools, messaging\/packaging, certified payment gateways (PCI-DSS), analytics and security. An updated list of vendor categories is available upon request from <a href=\"mailto:rgpd@padelmba.com\" style=\"color:#007591;text-decoration:none;border-bottom:1px solid rgba(0,117,145,.25);\">rgpd@padelmba.com<\/a>.<\/li>\n        <li><strong>Certification bodies and academic partners<\/strong> when the contracted course\/service requires it (e.g., external homologations or diplomas). They are provided with <em>only<\/em> essential information.<\/li>\n        <li><strong>Authorities and judicial bodies<\/strong> by legal obligation or valid requirement.<\/li>\n      <\/ul>\n      <div style=\"margin:12px 0 0;background:#ecfeff;border:1px solid #b6f5fb;border-radius:8px;padding:12px 14px;\">\n        <strong>Assignment necessary to use products\/services of third parties<\/strong>\n        <p style=\"margin:.35rem 0 0;\">When you contract through PADELMBA products or services owned by third parties (external platforms, certifications, logistics, academic sponsors), <strong>it is essential<\/strong> communicate your personal data <em>strictly necessary<\/em> (identification, contact, progress\/skills and, if applicable, minimum academic data) to the corresponding provider to enable access, support, certification, issuance of diplomas and invoicing. Each third party will act as <strong>responsible<\/strong> of its own processing in accordance with its privacy policy, which we recommend you read.<\/p>\n      <\/div>\n    <\/section>\n\n    <!-- 6 -->\n    <section id=\"transferencias\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">6. International Transfers<\/h2>\n      <p>If any supplier or partner is outside the EEA, we guarantee an adequate level of service through <strong>Adequacy Decisions<\/strong> of the European Commission (e.g. EU-U.S. Data Privacy Framework) or <strong>Standard Contractual Clauses<\/strong> updated, and, where necessary, additional measures (encryption, pseudonymization, minimization and transfer impact assessments).<\/p>\n    <\/section>\n\n    <!-- 7 -->\n    <section id=\"conservacion\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">7. Conservation periods<\/h2>\n      <ul style=\"margin:.3rem 0 .6rem;padding-left:20px;\">\n        <li><strong>Account\/Academy and contract:<\/strong> during the relationship and, after its termination, blocked during the statute of limitations for liability (in general <strong>6 years<\/strong> mercantile, <strong>4 years<\/strong> tax).<\/li>\n        <li><strong>Certifications and academic records:<\/strong> as long as it is necessary to certify their suitability and issue diplomas; longer retention times may be justified by verification requirements.<\/li>\n        <li><strong>Support and complaints:<\/strong> to <strong>12-24 months<\/strong> according to the nature of the case.<\/li>\n        <li><strong>Marketing:<\/strong> until it is terminated or opposed; periodic reviews to purge lists.<\/li>\n        <li><strong>Security and logs:<\/strong> minimum time periods required for security and audit purposes.<\/li>\n      <\/ul>\n      <p>After the deadlines have elapsed, the data will be <strong>will remove<\/strong> or <strong>anonymize<\/strong> safely.<\/p>\n    <\/section>\n\n    <!-- 8 -->\n    <section id=\"comerciales\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">8. Commercial communications<\/h2>\n      <p>We will send commercial communications from PADELMBA by electronic means if (i) you checked the consent box or (ii) there is a previous contractual relationship and they are products\/services. <em>similar<\/em> (art. 21.2 LSSI). You can unsubscribe at any time from the link included in each email or by writing to <a href=\"mailto:rgpd@padelmba.com\" style=\"color:#007591;text-decoration:none;border-bottom:1px solid rgba(0,117,145,.25);\">rgpd@padelmba.com<\/a>. We do not make unsolicited shipments from third parties.<\/p>\n    <\/section>\n\n    <!-- 9 -->\n    <section id=\"menores\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">9. Minors and parental control<\/h2>\n      <p>Registration is only allowed to <strong>over 14 years old<\/strong>. For children under 14, we require <strong>verifiable consent<\/strong> We may request authorization documentation from the parent\/guardian and may request authorization documentation. If we detect records that do not meet the requirements, we will cancel the account and delete the data.<\/p>\n    <\/section>\n\n    <!-- 10 -->\n    <section id=\"seguridad\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">10. Security and breaches<\/h2>\n      <p>We apply appropriate technical and organizational measures (TLS, encryption at rest when applicable, <em>hardening<\/em> server, access control, password policies, backups, logging and monitoring). In case of <strong>security breach<\/strong> that entails a risk to persons, we will notify the AEPD in <strong>\u226472 h<\/strong> and, if applicable, to those affected without undue delay, indicating measures taken.<\/p>\n    <\/section>\n\n    <!-- 11 -->\n    <section id=\"derechos\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">11. Rights of individuals<\/h2>\n      <p>You may exercise <strong>access, rectification, deletion, opposition, limitation, limitation, portability, etc.<\/strong> and not to be subject to exclusively automated decisions by writing to <a href=\"mailto:rgpd@padelmba.com\" style=\"color:#007591;text-decoration:none;border-bottom:1px solid rgba(0,117,145,.25);\">rgpd@padelmba.com<\/a> or to Plaza del Comercio, 6 - 28729 Venturada (Madrid). Attach proof of identity. If you are acting on behalf of a representative, please provide a valid document.<\/p>\n      <p>We will respond in <strong>maximum 1 month<\/strong> (extendable to 2 months depending on complexity, informing you of the reason). You may withdraw your consent at any time without affecting the previous lawfulness.<\/p>\n      <p>If you believe your rights have been violated, you may file a complaint with the <strong>AEPD<\/strong>: <a href=\"https:\/\/www.aepd.es\" target=\"_blank\" style=\"color:#007591;text-decoration:none;border-bottom:1px solid rgba(0,117,145,.25);\">www.aepd.es<\/a>.<\/p>\n    <\/section>\n\n    <!-- 12 -->\n    <section id=\"cookies\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">12. Cookies and similar technologies<\/h2>\n      <p>We use our own and third-party cookies for the following purposes <strong>technicians<\/strong> (necessary), of <strong>preferences<\/strong>, <strong>analytics<\/strong> and, if applicable, <strong>advertising<\/strong>. You can visit <strong>configure\/revoke<\/strong> your consent at any time from the preferences panel. See the <a href=\"\/en\/is\/cookies\/\" style=\"color:#007591;text-decoration:none;border-bottom:1px solid rgba(0,117,145,.25);\">Cookies Policy<\/a> for detailed information about each cookie, responsible, legal basis, term and transfers.<\/p>\n    <\/section>\n\n    <!-- 13 -->\n    <section id=\"whatsapp\" style=\"margin:0 0 22px;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">13. WhatsApp and other channels<\/h2>\n      <p>WhatsApp and other messaging services are used as a channel <strong>complementary<\/strong> of attention\/notices relating to the contracted services. You are not obliged to use them and may object at any time. The treatment in such channels is governed by this policy and by the <a href=\"\/en\/is\/condiciones-whatsapp\/\" style=\"color:#007591;text-decoration:none;border-bottom:1px solid rgba(0,117,145,.25);\">WhatsApp Terms of Use<\/a>. For formal communications, we will maintain the following e-mail address <a href=\"mailto:support@padelmba.com\" style=\"color:#007591;text-decoration:none;border-bottom:1px solid rgba(0,117,145,.25);\">support@padelmba.com<\/a>.<\/p>\n    <\/section>\n\n    <!-- 14 -->\n    <section id=\"cambios\" style=\"margin:0;\">\n      <h2 style=\"font-size:1.25rem;margin:0 0 6px;font-weight:700;\">14. Policy changes<\/h2>\n      <p>We may modify this policy to reflect legal or operational changes. We will post the current version with an updated date and, when changes are material, we will notify you by reasonable means (banner\/email) and, if necessary, seek your consent again.<\/p>\n    <\/section>\n\n  <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidad \u00daltima actualizaci\u00f3n: 16\/01\/2026 Esta pol\u00edtica aplica a padelmba.com, academy.padelmba.com, subdominios y canales de atenci\u00f3n (correo, formularios, WhatsApp y otros) operados por PNPN SPORTSMBA, S.L. (\u201cPADELMBA\u201d). Tratamos los datos conforme al RGPD, la LOPDGDD y la LSSI. \u00cdndice 1. Responsable, delegado y contacto 2. Origen y categor\u00edas de datos 3. Finalidades, bases legales [&hellip;]<\/p>\n","protected":false},"author":3625,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-413368","page","type-page","status-publish","hentry"],"acf":[],"bd-start-date":null,"details-exams-date":null,"details-club":null,"details-location-address":null,"details-city":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Privacidad | Padelmba<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Privacidad | Padelmba\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Privacidad \u00daltima actualizaci\u00f3n: 16\/01\/2026 Esta pol\u00edtica aplica a padelmba.com, academy.padelmba.com, subdominios y canales de atenci\u00f3n (correo, formularios, WhatsApp y otros) operados por PNPN SPORTSMBA, S.L. 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