Last updated: 26/05/2025
These General Conditions of Use and Purchase govern the User's access to and use of the website. www.padelmba.com (hereinafter, “the Web Page”), as well as the contracting of products and services through the same.
By accepting these General Conditions, the User declares:
The use of the Web Page attributes the condition of User of the Web Page (hereinafter, “the User“) and implies the acceptance of all the terms included in these General Conditions.
The user must carefully read the present General Conditions every time he/she accesses the Web Page, since this, as well as the other legal texts, may undergo modifications.
Headline: PNPN SPORTSMBA S.L. (hereinafter, “PADELMBA”)
Registered office: Plaza del Comercio 6, Cotos de Monterrey - Venturada (Madrid).
CIF: B-885587813
E-mail: support@padelmba.com
Access to the Web Page is free of charge except for the cost of the connection through the telecommunications network supplied by the access provider contracted by the User.
In general, for access to the services and contents of the Web Page it will not be necessary for the User to register. However, the use of certain services may be conditioned to the prior registration of the User. For example, in order to purchase the products offered on the Web Page or to send queries or requests, the User must first register by filling out a form. The data entered by the User must be accurate, current and truthful at all times.
The User undertakes to use the Web Page and all its content and services in accordance with the law, morality, public order and these General Conditions. Likewise, the User undertakes to make appropriate use of the services and/or contents of the Web Page and not to use them for illicit or criminal activities that infringe the rights of third parties and/or infringe the regulations on intellectual and industrial property, or any other rules of the applicable legal system.
The User undertakes not to transmit, introduce, disseminate and make available to third parties, any type of material and information (data, content, messages, drawings, sound and image files, photographs, software, etc.) that are contrary to the law, morality, public order and these General Conditions.
The User undertakes to indemnify the owner of the Web Page www.padelmba.com against any possible claim, fine, penalty or sanction that may be forced to bear as a result of the breach by the User of any of the rules of use indicated above, reserving, in addition, the Owner of the Web Page the right to seek compensation for damages and damages that may apply.
The Owner of the Website reserves the right to cancel the account of those users who make inappropriate use of the same or do not respect the observations and prohibitions provided by these General Conditions.
The User must confirm that the information published is accurate and complete before making any decision related to any service or content described on this Web Site.
The owner of the website maintains rigorous security controls to control the absence of computer viruses and threats in its downloadable elements. Likewise, the User is recommended to have appropriate tools for the detection and disinfection of harmful computer programs.
The Owner of the Web Page is not responsible for damages of any kind caused to the User as a result of failures or disconnections in telecommunications networks that cause the suspension, cancellation or interruption of the service of the Web Page during the provision of the same or previously.
The service of access to the Web Page may include technical linking devices, directories and even search tools that allow the User to access other Internet pages and portals (hereinafter, “Linked Sites”). In these cases, the Owner of the Web Page will only be responsible for the contents and services provided in the Linked Sites to the extent that it has actual knowledge of the unlawfulness and has not deactivated the link with due diligence. In the event that the User considers that there is a Linked Site with illegal or inappropriate content may notify the Owner of the Web Page, without in any case this communication entails the obligation to remove the corresponding link.
In no case, the existence of Linked Sites should presuppose the formalization of agreements with the responsible or owners thereof, nor the recommendation, promotion or identification of the Holder of the Web Page with the statements, contents or services provided.
The Owner of the Web Page does not know the contents and services of the Linked Sites and, therefore, is not liable for damages caused by the unlawfulness, quality, outdatedness, unavailability, error and uselessness of the contents and / or services of the Linked Sites or any other damage that is not directly attributable to the Owner of the Web Page.
All the contents of the Web Page, understanding by these, merely by way of example, the texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound contents, as well as its graphic design and source codes, are the intellectual property of the Owner of the Web Page or of third parties, and none of the exploitation rights recognized by the current legislation on intellectual property on the same may be understood to have been assigned to the User.
The trademarks, trade names or distinctive signs are owned by the Owner of the Web Page or third parties, without it being understood that access to the Web Page attributes any right over them.
All online courses offered by PADELMBA will be made available to the user after the payment of the amount of the same digitally through the website. Access will be exclusively online and no audiovisual material will be provided by any means other than the above.
In the case of professional certifications, access to the virtual classroom for the consumption of the contents will be through the Padelmba Academy platform. You will receive a username and password after the purchase via email with the access data.
PADELMBA offers the user different online payment methods for the purchase of its online courses, which may vary depending on the total amount, currency or location of the user.
All online payment methods provided meet rigorous quality and security standards carried out by the payment platforms offered.
The availability of the contents on the PADELMBA platform for online consumption by the user is unlimited and can be used as many times as desired.
The delivery of the diploma or certificate accrediting the completion of the corresponding courses or training will be carried out at the end of each course/block by the user digitally or by e-mail.
In order to improve the quality and products offered, PADELMBA reserves the right to make changes to the content provided to its users.
Likewise, we remind you that there may be other products and/or services subject to specific contracting conditions, which must be accepted and made available to the user at the time of purchase.
When the User contracts through PADELMBA products or services owned by third parties (e.g., access to external platforms, certifications of associated organizations, shipping logistics, payment gateways, etc.), the User consents to PADELMBA communicating to the third party provider the strictly necessary personal data to enable the correct provision, execution, billing and support of the contracted service. Such communication is made in accordance with the Privacy Policy and applicable regulations.
Duly registered Users may purchase on the Website by the means and in the manner established. They shall follow PADELMBA's online purchase and/or acquisition procedure, during which various products and/or services may be selected and added to the cart, for purchase.
Likewise, the User must fill in and/or check the information requested at each step, although, during the purchase process, before making the payment, the purchase data can be modified. Subsequently, the User will receive an email confirming that PADELMBA has received his order or request for purchase and/or provision of the service, i.e., the order confirmation. And, where appropriate, you will also be informed by email when your purchase is being shipped. Where appropriate, this information may also be made available to the User through his or her personal connection space on the Website. If you wish to receive the invoice in digital format, you can request it at the following address support@padelmba.com. Additionally, if you wish to receive the invoice in paper format, you can request it to the address above and it will be sent to you without any associated cost.
The User acknowledges being aware, at the time of purchase, of certain particular conditions of sale that concern the product and/or service in question and that are shown next to the presentation or, where appropriate, image of it on its page on the Website, indicating, by way of example, but not exhaustive, and on a case-by-case basis: name, price, components, weight, quantity, color, details of the products, or characteristics, way in which they will be carried out and/or cost of the services; and acknowledges that the placement of the purchase order or acquisition materializes the full and complete acceptance of the particular conditions of sale applicable to each case.
Unless expressly stated otherwise, PADELMBA is not the manufacturer of the products sold or that may be marketed on the Website. Although PADELMBA makes every effort to ensure that the information displayed on the Website is correct, sometimes the packaging and/or the materials and/or the components of the products may contain additional or different information from that which appears on the Website. Therefore, the User should not only consider the information provided by the Website, but also the information available on the labeling, warnings and/or instructions accompanying the product.
The prices of this online store are expressed in EUROS (€) and VAT included, as established in the current regulations for individuals or legal entities resident in Member States of the European Union.
Most of the products are in our warehouse and are shipped in up to 48 working hours. For products out of stock, delivery may take up to 15 working days. PADELMBA undertakes to deliver orders within the deadlines stipulated by law except in cases of force majeure beyond the control of PADELMBA:
In any case, PADELMBA will maintain clear and transparent communication with affected customers, offering alternative solutions where possible and adjusting delivery times according to the circumstances.
Deliveries will be made within the following territory: Spain (Peninsula and Balearic Islands) and Portugal.
The transport of the orders will be carried out by the company and service that PADELMBA deems appropriate and does not include customs charges, taxes or import duties if necessary.
If it is impossible to deliver the order due to the User's absence, the order may be returned to the warehouse. However, the carrier will leave a notice explaining where the order is and how to get it delivered again. In any case, it will depend on each courier company and in any case, you can obtain information about the status of your order by sending an e-mail to support@padelmba.com.
Once the goods have been received, the customer is obliged to declare directly to the transport company and to PADELMBA any fault or breakage, attributable to the transport or to the product respectively.
You have the right to withdraw from this contract within fourteen calendar days without giving any reason.
The withdrawal period shall expire fourteen calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the goods or from the date of purchase of your digital product.
To exercise your right of withdrawal, you must notify us at the address indicated in the first point of these conditions of your decision to withdraw from the contract by means of an unequivocal statement (for example, a letter sent by post or e-mail). You may use the model withdrawal form, but its use is not mandatory.
In order to meet the withdrawal deadline, it is sufficient that the communication concerning your exercise of this right is sent before the expiration of the withdrawal period.
Consequences of withdrawal:
In the event of withdrawal by you, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a mode of delivery other than the least expensive mode of ordinary delivery offered by us) without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to effect such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any costs as a result of the reimbursement.
We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, whichever condition is met first.
You must return or deliver the goods directly to us, without undue delay and in any event not later than 14 calendar days from the date on which you communicate your decision to withdraw from the contract to us. The deadline shall be deemed to have been met if you return the goods before the end of this period.
You must bear the direct cost of returning the goods.
You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
For digital content not supplied on physical media and/or subscriptions with immediate access, the User acknowledges that, by completing the purchase, he/she has given his/her consent to the use of the content. express consent for the commencement of the performance during the withdrawal period and has acknowledged that he loses his right of withdrawal. In such cases, there is no refund after the purchase or after the automatic renewals already made. If such consent/waiver has not been obtained, the User shall retain the right of withdrawal of 14 days from the purchase or from each renewal made.
This legal guarantee applies to the online course purchased and establishes the rights and protections granted to the student under current consumer and user legislation.
For any lack of conformity at the time of supply of digital content or services, whether it is an instantaneous or continuous supply, PADELMBA shall be liable for any lack of conformity that becomes apparent within a period of two years from the time of delivery, which shall be deemed to have taken place on the day shown on the invoice or receipt of purchase.
By means of a simple declaration, the consumer may demand that PADELMBA remedy the lack of conformity, reduce the price or terminate the contract.
Non-conformities that become apparent in the year following the supply of the digital content or service supplied in a single act or in a series of individual acts shall be presumed to have already existed when the digital content or service was supplied.
The following rules must be complied with when bringing into conformity:
The consumer may demand a price reduction or termination of the contract.
The price reduction will be proportional to the difference between the value of the compliant digital content or service and that provided by PADELMBA.
In the case of contracts for supply for a period of time in exchange for a price, the reduction will apply to the period of time during which the digital content or services have not been compliant.
The resolution does not proceed when the lack of conformity is of minor importance.
The consumer may choose these options when the remedy has not been possible due to the following causes:
PADELMBA shall be obliged to carry out the following actions:
For its part, the consumer:
The key aspects of this warranty are detailed below:
In case of non-compliance, the student may claim an appropriate remedy (correction, additional resources, full/partial refund, or access to another equivalent course) and file a complaint within the legal deadline, providing documentation and following the applicable procedure.
The guarantee does not cover misuse of the course by the student, violation of the conditions, minor technical problems that do not substantially affect the experience, or cases excluded by current law.
The warranty conditions are those established by the manufacturer and shall be effective from the date of delivery of the material. The warranty covers any manufacturing defect. PADELMBA reserves the right to cancel the warranty in case of non-compliance with the rules of use established by the manufacturer.
These Terms and Conditions and any document expressly referred to herein constitute the entire agreement between the User and PADELMBA in relation to the subject matter of the sale and purchase and supersede any other prior agreement, understanding or promise made orally or in writing by the same parties. The User and PADELMBA acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except for what is expressly mentioned in these Conditions.
All litigious matters that may arise in relation to this Web Page and contracts for the purchase of products through it, shall be governed by the laws and judges of the domicile of the contracting party or user.
Conditions of Use of WhatsApp as a means of communication with Padelmba
By using the WhatsApp service in interactions with Padelmba, the Padelmba Client accepts WhatsApp as a communication channel with PNPN SPORTSMBA S.L., with NIF B-88558713 and registered office at Plaza del Comercio, 6 - 28729 Venturada, Madrid (hereinafter Padelmba) for all services linked to the same holder.
Padelmba has opened this communication channel in order to speed up the Client's procedures and will be used by Padelmba to inform the Client of issues affecting its service as well as to allow the Client to redirect to Padelmba any requests the Client may have regarding the same.
Notwithstanding the foregoing, this is a complementary communication channel that Padelmba voluntarily predisposes and may cancel, at any time, generally with respect to all its customers or individually for a customer and whenever a customer makes improper use of it. In any case, inappropriate use of the communication channel will be understood as any use of the same that is not aimed at the processing or resolution of requests, procedures or incidents of Padelmba services. It will also be considered inappropriate the massive sending of messages.
The Client shall in no case be obliged to use this channel of communication in its relations with Padelmba, and may, if it deems appropriate, block its communications by this means with Padelmba and may at any time express its desire not to receive communications by this means through the means of communication itself.
The Customer will always have at his disposal to solve all his doubts, incidences or complaints the Customer Service via e-mail at the following address support@padelmba.com.
The Customer agrees to comply with these Terms and Conditions, as well as the terms and conditions of use of WhatsApp in force from time to time.
In compliance with the data protection regulations currently in force, from Padelmba we inform you that, in order to streamline the management of communications relating to the contracted services, we propose the use of this means of instant communication through the WhatsApp application, for which your express and unequivocal consent is requested. You may exercise your rights by sending a letter to Padelmba, Calle Loeches 62, Nave 9A - 28925 Alcorcón (Madrid), with the Ref. “Data Protection”, or via e-mail rgpd@padelmba.com.
Additional information on the processing of your data is available in our Privacy Policy.
These general conditions, together with the particular conditions that, if applicable, are applicable, represent the contract between PNPN SPORTSMBA S.L. (hereinafter, PADELMBA) and any user who makes a purchase or enrollment in training activities (hereinafter, the Customer or User) through www.padelmba.com (hereinafter, the Website).
In compliance with Article 10 of Law 34/2002, of July 11, 2002, of Services of the Information Society and Electronic Commerce, PADELMBA offers the following information as the contracting party owner of the Website:
The present contract regulates the terms and conditions applicable to the contracting by the Client of PADELMBA's training services by enrolling in the training action selected by the Client from among the courses offered on the Website.
These conditions are formulated in accordance with the Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users, Law 7/1996, of January 15, of Retail Trade Management, and Law 34/2002, of July 11, of Information Society Services and Electronic Commerce.
These general conditions shall apply to the products and services offered in the “Professional Certifications” section of the PADELMBA website. https://www.padelmba.com/es/certified-padel
Any purchase or enrollment in any of the certified courses implies full acceptance of these conditions.
Internet sales system. To make a purchase, the User must select the items he/she wishes to purchase and follow the steps of the purchase process defined on our website. The present general conditions of contracting and, if applicable, the particular conditions of each course apply to the orders placed.
Once the purchase is completed, the User will be able to enjoy the contracted services by accessing the PADELMBA or Academy portal and logging into his/her account.
PADELMBA will inform by email the necessary steps for the User to access his/her account. However, access to the services will not be available until PADELMBA has proof of payment and it is effective.
The prices of the products and services displayed on the PADELMBA Website include the Value Added Tax (VAT) that may be applicable.
Payments will be made telematically through the means and methods of payment that PADELMBA makes available to its Users. This payment is made securely and orders are registered and validated after the bank accepts the payment.
In certain cases and in order to prevent possible fraud, PADELMBA reserves the right to ask the Customer for a specific form of payment in the event that the identity of the purchaser is not reliably proven.
PADELMBA guarantees security and confidentiality in all communications with its customers. All on-line payment transactions are carried out through secure servers, based on the SSL standard that protects data against attempts of violation by third parties.
PADELMBA guarantees the protection and confidentiality of personal, domiciliary, payment and any other type of data provided by its Clients in accordance with the provisions of Organic Law 3/2018 and Regulation (EU) 2016/679 (GDPR).
When the product/service contracted is a subscription with automatic renewal, the User authorizes the secure storage of your payment information to manage the periodic charges. By completing the purchase, the User declares that he/she has read and accepted these Terms and Conditions and agrees to be bound by them. express consent for the immediate start of the service and recognizes the forfeiture of the right of withdrawal in accordance with art. 103.m TRLGDCU. Consequently, there is no refund after an already executed renewal; the cancellation will take effect at the end of the current period. In the absence of such consent/cancellation, the User shall have 14 days to withdraw from each renewal.
Conditions. The Client shall have the right to withdraw and cancel the registration for any online certification without having to justify his/her decision and without penalty of any kind, provided that he/she has not viewed more than 20% of the content of the first block.
Online trainings associated to face-to-face calls. Assumptions:
In the above cases, and if the conditions are met, PADELMBA will exchange the product or refund the corresponding part or the totality of the payments within a maximum of 14 days from the request. The refund may vary depending on the method of payment.
After the deadline, only the part corresponding to the online training will be refunded when the percentage of viewing indicated has not been exceeded.
PADELMBA guarantees enrollment in classroom courses as long as there are places available and payment has been made correctly. Some online courses may unlock content periodically until their publication is complete.
Access to the contents of online courses is guaranteed for one year from the date of contracting, expiring automatically at the end of this period.
PADELMBA may modify the commercial offer (products, prices, promotions and other conditions) without affecting contracts already made.
PADELMBA may assign its contractual position to companies of its group (art. 42 CCom and art. 18 LSC).
In case of typographical error in prices that determines the purchase, PADELMBA will communicate it and the customer will be able to cancel without cost.
These terms and conditions remain in effect for as long as they appear in www.padelmba.com.
The Client declares to have requested and received from PADELMBA the necessary information about the course (characteristics, amount and payment method). PADELMBA will provide content and online support for the development of the course. Upon completion, it will issue a digital diploma downloadable from the user's profile.
The Client agrees to pay the total amount as agreed. The registration and profile are personal and non-transferable unless expressly authorized.
The Client declares that he/she understands the language in which he/she is contracting (Spanish/English) and assumes the study in that language.
The Client is responsible for ensuring that the data provided are truthful and up to date; communications sent to the data provided shall be fully effective.
PADELMBA does not guarantee employment, promotion or income increases.
PADELMBA may require academic/sports certificates. For the classroom part of Certified Padel Coach Plus and its certificate, the student must provide accreditation as an instructor/monitor (federation or private company, with classroom part and exams passed) or, failing that, a document from the club/company accrediting more than 1000 hours of classes; in the latter case, the title will be that of instructor.
Change of call: request to cpc@padelmba.com 15 days in advance; after the deadline, the change is not guaranteed. If the new call has a higher price, the difference will be paid.
With the initial payment (online + face-to-face) the student will be able to take a second attempt to repeat exams (last day) free of charge. A third attempt will incur a fee of 150 €.
If the final theoretical exams are failed twice, the third round of the theoretical exam will have a fee of 20€.
If you first purchase a certificate online and then wish to attend the classroom part, please write to info@padelmba.com indicating the desired call; you will receive a unique code to register and pay the indicated amount per address (250€-400€ depending on the country).
PADELMBA shall not be liable for the non-compliance with these general terms and conditions if such non-compliance is due to force majeure.
By way of example and without limitation, force majeure shall be understood as the declaration by the competent authorities of a state of alarm, exception, siege, health alarms (epidemics or pandemics) that prevent or seriously hinder the provision of services, as well as flight or transport cancellations, general or partial strikes, armed uprisings, wars, natural catastrophes, massive failures of electrical networks or supplies, floods and, in general, cases recognized as force majeure by the Supreme Court or competent authority.
In such events, PADELMBA will not be obliged to refund amounts until the event can be held.
The in-person meetings may be modified or cancelled (date, city or venue). Cancellation subject to a minimum of 5 students or due to non-compliance of the promoting agent. PADELMBA will try to relocate the student to another session.
In case of cancellation, the full amount will be refunded. only if the student has not viewed more than 20% of the online content. If the student has passed 20%, the face-to-face portion will be refunded.
PADELMBA does not assume expenses derived from transportation, lodging, etc., of the student.
There shall be no liability for interruptions or failures due to force majeure. The choice of products/services is the responsibility of the Client; technical incompatibilities will not give rise to any claim or refund against PADELMBA.
The Client must have the technical means (internet, hardware) to access. Although PADELMBA takes measures against impersonation or malware, it shall not be liable for damages resulting from interference, viruses, faults or unlawful interference beyond its control.
PADELMBA declines contractual or extra-contractual liability for damages caused by viruses or computer elements of any kind.
The design of the website and its source codes, logos, trademarks and other distinctive signs belong to PADELMBA or collaborating entities and are protected by the corresponding rights. Likewise, the images, logos, melodies and other hosted content are protected. They may not be exploited, reproduced, distributed, modified, publicly communicated, transferred or transformed without authorization.
The reservation of rights extends to texts, materials, databases, didactic materials, guides and notes provided to the student. They are the exclusive property of PADELMBA and its partners and may not be disclosed without written permission. PADELMBA may take technical measures to protect its IP (e.g. prevent editing/printing).
No ownership of content or software is transferred by mere access. PADELMBA retains all rights. Reverse engineering or decompilation is prohibited unless legally permitted.
If you believe that this site infringes IP rights, please contact us at support@padelmba.com.
The Customer acknowledges that PADELMBA owns all copyrights and IP rights associated with videos, images, software and documentation relating to the products, which may not be distributed or reproduced without express consent.
Complete information on data processing, purposes, legal basis and rights can be found at: /en/privacy-policy/privacy/.
The request to purchase a course through the website is understood as the conclusion of a binding purchase contract. It comes into effect when PADELMBA expressly accepts the request or provides access to the online course once the payment has been verified.
The Client may not make any modifications unless expressly accepted by PADELMBA; any changes must be communicated and await approval.
PADELMBA may close access to www.padelmba.com or www.academy.padelmba.com in case of:
Commercial contract governed by Spanish law and applicable European regulations. The parties submit, unless otherwise required by law, to the courts of PADELMBA's registered office (Madrid). PADELMBA does not adhere to alternative methods of resolution (arbitration, mediation, etc.) unless expressly agreed.
Send comments and complaints to: support@padelmba.com. Complaint forms are available at PADELMBA, C. Loeches, 62, Nave 9A, 28925 Alcorcón, Madrid.
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