Quality Policy

At PADELMBA, We are committed to providing high quality sports training to our clients, based on the highest standards of professionalism and excellence.

For this purpose, we define the quality as a fundamental part of our policy and strategy to achieve total customer satisfaction. total customer satisfaction, based on compliance with established work processes, the requirements demanded by our customers and the applicable legal requirements.

Commitments

• Provide a safe and stimulating learning environment for our customers.
• Offer updated training programs and adapted to the needs and objectives of our customers.
• To have a highly qualified and experienced team of instructors, committed to the sports training of our clients.
• Establish and maintain a quality management system effective way to guarantee the continuous improvement of our services.
• Comply with . with all the legal and regulatory requirements applicable to our business.
• Understand the needs of our employees and make efforts to satisfy them.

Environmental commitment

• Plan activities to ensure the pollution prevention and continuous improvement of environmental performance.
• Apply the philosophy of reduce, reuse and recycle; When this is not possible, to ensure a final destination with the lower impact through specialized managers.

Quality governance

The main person responsible for quality is the Management Team, The Ministry of Economy and Finance, which will allocate the appropriate resources for its development, implementation, supervise the fulfillment of objectives, and promote the active participation of personnel in proposals for continuous improvement.

Review and improvement

We are committed to continually review and improve to ensure that our customers are satisfied with our services at all times. satisfied with our services at all times. We believe that these guidelines will help us to achieve our objectives, continuous improvement and to become a benchmark company within our sector.